Shipping policy
Shipping Policy
Last Updated: November 2025
Made-to-Order Production
Every Killstreak Collective print is produced on-demand to ensure museum-quality craftsmanship and minimize waste. Your artwork begins production as soon as your order is placed.
Production & Delivery Timeline
United States:
- Production Time: 2-3 business days
- Shipping Time: 2-4 business days after production
- Total Delivery: 4-7 business days from order placement
International:
- Production Time: 2-3 business days
- Shipping Time: 2-6 business days after production (varies by location)
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Total Delivery: 4-9 business days from order placement
You'll receive a tracking number via email once your order ships.
Shipping Costs
We offer free shipping worldwide on all orders.
Where We Ship
We ship globally. However, we cannot ship to PO boxes at this time.
International Orders
Customs & Duties: International customers are responsible for any customs fees, import duties, or taxes imposed by their country. These charges are not included in your order total and are determined by your local customs authority.
Delivery Times: International shipping times vary by destination. Remote locations may experience longer delivery times.
Order Tracking
All orders include tracking information sent to the email address provided at checkout. You can monitor your shipment's progress from production through delivery.
Delivery Issues
Damaged or Lost Packages: If your order arrives damaged or goes missing during transit, contact us immediately at info@killstreakcollective.com with your order number. We'll work with you to resolve the issue quickly.
Incorrect Address: Please ensure your shipping address is accurate before completing your order. We cannot redirect orders once they've entered production. Orders shipped to incorrect addresses provided by the customer cannot be refunded or replaced.
Delays: While rare, production or shipping delays may occasionally occur due to factors beyond our control. If your order is delayed beyond our stated timeframe, we'll notify you via email.
Questions?
Need help with your order? Contact us at info@killstreakcollective.com
Each piece is crafted with care to preserve your gaming memories in museum-quality form. Thank you for your patience as we create something worth the wait.